Refund

If you wish to ask for a refund for your tickets, please follow the following steps.

If you bought your ticket online at www.airfrance.si

Paper tickets
Send your refund request and your original issued ticket by standard or recorded delivery, to the following address: Air France Ljubljana Igriska 5 1000 Ljubljana

Electronic tickets
Send an email to confirm your cancellation with a ticket no. or booking reference on a following address: mail.cto.lju@airfrance.fr Our agents will contact you for further details if necessary.

Tickets purchased from an Air France agency

Request a refund from this agency (Air France agency or travel agency), and take your original ticket(s) with you. It will process your request in accordance with the fare conditions of your ticket.

In all cases

Remember to attach your original issued ticket to your request (unless it is an electronic ticket). We will process your request in accordance with the fare conditions of your ticket.
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