Claims

Was your baggage damaged or an item in your baggage lost upon your arrival?

Are you a Flying Blue member and want to submit a claim linked to your card or Miles?

Do you want to make another claim (delayed or canceled flight, difficulties at the airport, etc.)? Please complete the online form or you can contact us by e-mail or phone.

Our web teams are standing by to answer any questions you may want to ask through Twitter or on Facebook.
Please send us your personal information (booking reference, Flying Blue number) by private message only.